Prescription Ordering

Non-urgent advice: Electronic Prescription Service

The Electronic Prescription Service (EPS) is a service provided by the NHS that allows you to have control over how your GP sends your prescription to the place where you prefer to get your medicines or appliances form.

By collecting your repeat prescriptions from your GP, you can avoid the need to go to your GP practice to pick up your paper prescription. Instead, your GP can send it electronically to the place you choose, which can save you time. This also gives you the freedom to choose where to get your medicines from, as you can collect them from a pharmacy that is convenient for you, whether it’s near your home, workplace, or a shop. Additionally, you may not have to wait as long at the pharmacy as your repeat prescriptions can be prepared before you arrive

If you have a steady ailment and prefer not to visit your GP practice frequently for your repeat prescription, or if you use a prescription collection service, then you can surely benefit from this service.

However, if you do not receive prescriptions frequently or collect your medicines from various places, this service may not be suitable for you.

To facilitate the electronic transmission of your prescription, you must select a location for your GP practice to send it to, which is known as nomination. You have the option of choosing a pharmacy, a dispensing appliance contractor (if you use one), or your dispensing GP practice (if you are eligible).

You can request any EPS-enabled pharmacy or dispensing appliance contractor, or your GP practice, to add your nomination on your behalf, and you do not require a computer to do so.

You have the option to choose whether or not you want your prescription to be sent electronically. If you prefer not to, simply inform your GP. In case you need to modify or cancel your nomination, you can reach out to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. It is important to notify them before your next prescription is due to avoid sending it to the wrong location.

Your electronic prescription will be viewed by the same individuals who handle your paper prescription at GP practices, pharmacies, and NHS prescription payment and fraud agencies. In some cases, dispensers may notice that you have nominated another dispenser, such as if you have forgotten who you have nominated and ask them to double-check, or if you have nominated more than one dispenser.

Additionally, if you are on repeat prescriptions, dispensers will be able to see all the items on your reorder slip.

Non-urgent advice: Ordering Repeat Prescriptions

Repeat prescriptions are medications that appear on your prescription slip that the doctor would like you to continue on a regular basis. Your list can also be found on your online account.

Repeat prescriptions may be ordered in 2 ways:

  • In Person
    Tick the boxes on your green repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order the medications that you need.
  • Submit an florey accurx request
    We will respond when we are open (Monday to Friday, 8 am to 6.30 pm).

Non-urgent advice: Collecting your Prescription

All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated, then it will be automatically sent to your nearest chemist.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.

NHS prescription charges
Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
Find a pharmacy – NHS (www.nhs.uk)

Non-urgent advice: Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Non-urgent advice: Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.